Frequently Asked Questions

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SHIPPING & RETURNS

How long does shipping take?

We do our best to pack and ship orders promptly—typically within 1–3 business days—from our warehouse in Montana.

Delivery times vary by destination, but here are our best estimates.

  • United States Standard Shipping: 3–7 business days
  • United States Expedited Shipping: 2–3 business days
  • Alaska & Hawaii Standard Shipping: 5–10 business days
  • International Standard Shipping: 7–21 business days

Do you ship internationally?

Yes. Shipping rates and delivery times are calculated by Shopify at checkout based on the destination.

Please note that international orders may be subject to duties or import fees, which are the responsibility of the recipient.

What is your return or exchange policy?

We accept returns and exchanges within 30 days of delivery.

Customers are responsible for return shipping cost, but we cover the cost of sending out exchanges.

Start your return or exchange by emailing hay@stablemindeq.com.

We make the process simple—no fuss, no hard feelings.

(Tip: If your deck isn't the right fit for your life right now, consider regifting it to another equestrian instead. Sharing is caring!)

CARD DECKS

How are your card decks used?

However you need them! Pull a card before you ride, after a tough lesson, or when you’re staring at your horse wondering what to do next.

Our card decks are designed to give you a quick reset, a fresh idea, or a new perspective—right when it matters.

Are the decks appropriate for riders at any experience level?

Yes. Whether you’re just getting started or have been riding for decades, the ideas and insights meet you where you are. Horse life evolves—and so does how you use them.

Are decks discipline-specific?

Some are, some aren’t. Rider’s Block comes in various editions, while other decks appeal to overall horse life. No matter what you ride, the core ideas translate.

What about young riders?

Yes—generally middle school and up for our card decks. Rider’s Block® and Between the Ears® are a great fit, and Horse Pour® includes mocktail versions of every drink so underage riders can join in on the fun.

Do these make good gifts?

Absolutely! Perfect for trainers, barn friends, and horse show weekends—our goods are "easy keepers" that riders actually love, use and keep. Plus, you don't need to stress about sizing!

Can I ship a deck directly to someone else as a gift?

Yes—simply enter your gift recipient's shipping address at checkout. You can also include a gift note, and we’ll make sure it arrives ready to impress.

Do you sell in bulk or do special orders?

If you’re shopping for a barn, team, or event, orders of 10+ card decks qualify for an automatic 20% discount at checkout.

Regarding larger bulk orders, check out our wholesale page or reach out to us at hay@stablemindeq.com to discuss.

What if I found a typo or printing error?

To error is human (and certainly equine). Please email hay@stablemindeq.com so we can update the product before our next restock. Thank you kindly!