Cancellations
We begin processing your order as soon as you place it, so we are unable to cancel, edit, or add products to a submitted order.

Returns
We do not offer returns. We only offer a refund or exchange if the item arrives damaged. (Shipping can be a bumpy ride!) Inspect your order upon receipt and let us know if a product is defective, damaged, or if you receive the wrong item at hay@stablemindeq.com.

Our policy lasts 30 days. If 30 days have gone by since your purchase, we can’t offer a damaged product refund or exchange.

Late or Missing Refunds
If you are approved for a refund, it will be processed and a credit will automatically be applied to your credit card or original method of payment within 2-5 business days.

If you haven’t received a refund within that time period, contact your credit card company or bank—sometimes it takes a while before refunds are officially posted.

Yes! We offer free shipping on US mainland orders $80+.

Due to the high cost of shipping internationally and outside of mainland US, we cannot apply free shipping offers to international or Hawaii/Alaska orders.

We do our best to pack and ship orders promptly—typically within 1–3 business days—from our warehouse in Montana.

Delivery times vary by destination, but here are our best estimates.

• United States Standard Shipping: 3–7 business days
• United States Expedited Shipping: 2–3 business days
• Alaska & Hawaii Standard Shipping: 5–10 business days
• International Standard Shipping: 7–21 business days

You may track your order via the tracking number that will be emailed to you once your order has shipped.

Yes. Shipping rates and delivery times are calculated by Shopify at checkout based on the destination.

Please note that international order cost calculates and includes applicable taxes and duties. No extra charges on delivery.

However you need them! Pull a card before you ride, after a tough lesson, or when you’re staring at your horse wondering what to do next.

Our card decks are designed to give you a quick reset, a fresh idea, or a new perspective—right when it matters.

Yes. Whether you’re just getting started or have been riding for decades, the ideas and insights meet you where you are. Horse life evolves—and so does how you use them.

Some are, some aren’t. Rider’s Block comes in various editions, while other decks appeal to overall horse life. No matter what you ride, the core ideas translate.

Yes—generally middle school and up for our card decks. Rider’s Block® and Between the Ears® are a great fit, and Horse Pour® includes mocktail versions of every drink so underage riders can join in on the fun.

Absolutely! Perfect for trainers, barn friends, and horse show weekends—our goods are "easy keepers" that riders actually love, use and keep. Plus, you don't need to stress about sizing!

When you purchase a Stable Mind e-gift card, you'll get a copy of the email we sent to your recipient.

Your recipient email will include a promo code he or she can enter on the website during checkout.

E-gift cards are nonrefundable.

No physical gift cards are available at this time. 

Yes—simply enter your gift recipient's shipping address at checkout.

For e-gift card purchases, you can also include a custom gift note.

To error is human (and certainly equine). Please email hay@stablemindeq.com so we can update the product before our next restock. Thank you kindly!

If you’re shopping for a barn, team, or event, orders of 10+ card decks qualify for an automatic 20% discount at checkout.

Regarding larger bulk orders, check out our wholesale page or reach out to us at hay@stablemindeq.com to discuss.

For purchases at stablemindeq.com, we accept payment by Visa, MasterCard, American Express, Discover, Apple Pay, Amazon Pay, Google Pay, Paypal, Venmo and more.

Our website is powered by Shopify, one of the world's leading ecommerce platforms. During checkout, your personal information is protected using industry-standard TLS encryption, helping keep your data secure while it's transmitted over the internet.

Payments are processed through Shopify's PCI DSS-compliant infrastructure, which is designed to protect sensitive payment information. Your payment details are encrypted during transmission, and your credit card information is not stored on our servers.

You can verify that your connection is secure by looking for https:// and the security indicator in your browser's address bar while shopping and checking out.

Reach out to hay@stablemindeq.com, and we'll do our best to help!